In many cases, so called preferential pricing is still excessive (often more than double our monthly charges) or comes with conditions such as an introductory period, limited availability or long term contracts.

What about right-sized/just fits solutions? These are often reduced performance virtualised servers that attempt to shoe-horn customer systems into a contained (limited) service offering, often leading to performance constraints, followed by additional upgrade costs to maintain customer satisfaction.

If Quality and Cost of Service are Important, Talk to Us.

We often see these scenarios as a result of consultants who recommend hosting and services, sometimes with a referral fee, financial interest or relationship with the provider to assist them in a preferred outcome. Australian businesses are then locked into high value increasing price contracts (charged in US Dollars) instead of creating a cost effective solution that actually matches their needs.

It's an expensive and sub-standard outcome, usually squeezing customers into a boxed solution with products and services they don't need whilst excluding critical services such as 24x7 Technical Support, monitoring and alerts and system backups. To make matters worse, once contracts are signed the consultant or sales representative has already moved on and has little (if any) vested interest in your success.

Our customers are looking for a provider with infrastructure close to clients and local technical support who respond, care and can be relied upon.

Many of our customers have migrated from overseas based providers after their services were interrupted during Australian business hours or monthly costs kept increasing in US dollars whilst support was almost non-existent.

If there's an issue with your website or application,
is there someone you can call?

Can you escalate an issue?

Does a different person reply to your every communication?

Running a business means servicing customers as quickly and efficiently as possible.
That's why we design to meet your needs. No cookie cutter solutions, we tailor what's needed.

We fix our customer's monthly costs,
usually at more than 50% lower than overseas providers.

Whilst many other providers include "add-ons" or "extras" (and charge accordingly), we provide them at no extra cost.

We've migrated many customers at less than half the cost of their previous provider.
With the cost savings, our customers have been able to deploy a secondary site for backup/failover or Disaster Recovery, still at less cost than their previous provider.

Don't forget about all those other hidden "extras" like domain names, DNS hosting, configuring systems and applications. There are still some Australian providers charging $200 for a domain name (2 year registration), more than 10 times the price for Cloud365 customers.

We're responsive, provide meaningful SLAs and refund if we make a mistake.

If you're an Australian business, small, large or anywhere in between, our team is here and ready to help.

All our customers have a dedicated contact person to speak with at any time.

Please take a look at our services, ask questions or obtain a free quote. Compare us with others.

We've assembled a hand-picked team of technology professionals, Police checked and authorised to work with Government authorities across our locations.

Combined with our datacentre facilities and purpose-built infrastructure, we're ready to help your business get started or continue growing with cloud services, tools and automation.

If there's something we can help with, please reach out.

Darren Moss,
General Manager Asia Pacific Region